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Shipping Policy
At Ovelune, we want your order to arrive smoothly and discreetly. Here’s what you can expect when shopping with us.
Shipping Destinations
We currently ship to the 48 contiguous U.S. states and Washington, D.C.
Shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories is not available at this time. We do not offer international shipping.
Order Processing
Orders are typically processed within 1–2 business days, excluding weekends and U.S. public holidays.
Processing time refers to the time needed to prepare your order for shipment and does not include delivery time.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping & Delivery
Estimated delivery takes 3–7 business days after shipment, depending on your location and the shipping carrier.
Delivery times are estimates, not guarantees. Delays may occur due to weather, carrier operations, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping fees and any applicable free shipping offers will be displayed at checkout before you complete your purchase.
Discreet Packaging
Your privacy matters to us. Orders are shipped in discreet, unmarked outer packaging, without product descriptions or sensitive information visible on the outside.
Order Tracking
Once your order ships, we’ll send you an email with tracking information so you can follow its progress.
Tracking updates may take some time to appear after the carrier receives your package.
Shipping Questions
If you have questions about your order, shipping status, or delivery, please reach out through our Contact page. We’re here to help make your shopping experience as smooth as possible.